OAI Odoi Associates, Inc  
 
     
 
Custodial and Environmental Services  
 
Custodial and Environmental Services

Your building's environment, and the safety and health of its occupants, is one of your most important concerns. A clean building goes a long way towards building your organization’s reputation as well as providing a healthful and comfortable working environment. Building occupants are susceptible to different environmental hazards whenever working in shared spaces. Although sharing workspace is necessary, exposure to environmental hazards from dirt and bacteria are needless risks.

OAI specializes in maintaining our customers' facilities in an eco-friendly manner that helps to protect both human health and the environment.  Our services include:

  • Custodial Services
  • Day Porters (full or part-time)
  • Executive cleaning services
  • Hard floors maintenance and restoration
  • Carpet cleaning (Hot Water Extraction, Foam, Bonnet, Dry Compound)
  • Exterior building clean-up
  • Refuse removal
  • Consulting

Our Commitments

At OAI, we are committed to environmental stewardship, customer relationship management, and employee retention and development.

The Environment

Today's building and facilities managers are concerned about the environment. OAI echoes these concerns and has taken definitive steps towards environmental stewardship. We recognize that proper chemical usage and waste disposal are essential to maintaining natural resources. We express our environmental responsibility by using:

  • Green certified products (where possible)
  • Recycled paper products
  • Microfiber cleaning cloths
  • Dilution control systems

Customer Relationship Management

Any successful relationship involves open, two-way communications. For these communications to be optimally effective, it is necessary that all parties participate in the exchange. We firmly believe in hearing from our customers and are committed to responding and addressing all concerns.

To facilitate meaningful interactions, OAI has designed a communications plan that ensures an open flow of information between building occupants, building managers, custodial staff, project managers and the director of custodial services.

With our structured plan, building/facility managers can communicate with our project managers by various means. Additionally, we use a computerized service request management system to balance staff workload and maintain customized cleaning schedules. Also, we encourage our customers to participate in quarterly customer satisfaction surveys.

Your participation in our communication plan is invaluable. After all, it is your input that helps us improve our processes to increase overall work quality and render exceptional service that exceeds your expectations.

Employees

Our diverse staff of skilled, trained professionals receives competitive wages and benefits which lead to low turnover and increased morale. A happy worker is a productive worker, and that benefits our customers as well.

 
(c) 2007 OAI. All Rights Reserved   |   Odoi Associates, Inc.   |   7911 Belle Point Drive, Greenbelt, MD 20770   |   (301) 313-0023   |   (301) 313-0027   fax   |   oai@odoi.com   |   Site Map